Made for physios.
Built to fill your diary.
People in pain call now, not later — and they call while you're mid-treatment. WebFlux AI answers, books the initial assessment, notes whether it's private or insurance, and texts a confirmation. Your diary fills without breaking a treatment.
- Assessments booked
- Insurance details captured
- Fewer no-shows
The patients you're losing between appointments
The acute back at 7am
They woke up unable to move and rang the first clinic on Google. If you don't answer, the second clinic gets a course of six sessions.
Calls mid-treatment
Hands on a patient, phone ringing at reception. Answer it and break the session. Don't, and lose the new patient.
Insurance admin
Bupa, AXA, Vitality — every new patient needs authorisation numbers taken, and reception is already stretched.
No-shows in follow-up courses
A patient who feels better forgets session four. That's a slot you could have filled.
A receptionist that gets patients booked and prepared
WebFlux AI is a voice receptionist trained on your clinic — your practitioners, appointment types, fees, insurers you work with and cancellation policy. It answers instantly and never gives clinical advice.
Books initial assessments and follow-ups
With the right practitioner and the right length — 45-minute initial, 30-minute follow-up — into your calendar, no double-bookings.
Captures insurance details
Insurer, membership and authorisation numbers, or confirms self-pay fees — so the first appointment starts without admin.
Answers the practical questions
Fees, parking, what to wear, whether they need a GP referral, which practitioner suits which problem — using wording you approve.
Cuts no-shows
Confirmations and reminders by SMS for every session in a course, with easy rescheduling.
Triages urgency appropriately
Follows your protocol for red-flag symptoms — advising 111/999 or A&E where appropriate — and never attempts to diagnose.
Hands over when it matters
Distressed callers, complaints and complex cases go straight to a named person.
Everything your clinic needs to attract and keep patients
The receptionist answers the calls. These make sure new patients find you first and trust you before they arrive.
Physio clinic website
A clear, reassuring site with condition pages, practitioner profiles, fees, insurer logos and online booking — built to turn a Google search into a booked assessment.
Website design & buildLocal SEO for clinics
Rank for "physio near me", "sports massage [town]" and "back pain [town]". Optimised Google listing, condition pages and a review strategy.
Get found locallyBranding for clinics
An identity that feels professional and approachable across signage, website and social — and a plan for which channels matter.
Build your brandDesigned for a regulated healthcare setting
- Never gives clinical advice; red-flag protocol defined by you (HCPC / GOsC / GCC-appropriate)
- Works with Google Calendar, Outlook and most clinic systems — ask us about Cliniko, Jane or TM3 on the demo
- Overflow and out-of-hours, or first line of answering — your call
- UK GDPR data handling, data processing agreement on request
- Gives reception time back for patients in the building
What is one missed new patient worth?
Missed-patient calculator
A new patient is usually a course, not a session.
Estimates based on your inputs — a starting point for the conversation, not a guarantee.
Live in your clinic in days
We handle the setup. You just show up for the customers.
Free demo call (30 min)
We show you the AI handling real calls for a business like yours and answer every question. No obligation, no hard sell.
We learn your business
Services, prices, hours, who does what, how you like enquiries handled, tone of voice. The AI is built around what you tell us.
Connect and test
We link it to your phone line (overflow, out-of-hours or full-time) and your calendar, then test it with you before going live.
Go live and refine
We monitor calls, share transcripts, and keep improving how the AI speaks to your customers.
Books the first assessment while you're mid-treatment
A physio, osteo or chiro can't break off a session to take a call. The AI books initial assessments and follow-ups, checks insurer details and never gives clinical advice.
- Initial vs follow-upRight appointment length booked every time
- InsurerBupa/AXA/Vitality details captured up front
- Body areaCaptured so the right clinician is booked
- Red flagsAgreed symptoms routed to a person immediately
Common questions
What if a caller describes red-flag symptoms?
It follows your protocol — typically advising 111, 999 or A&E where appropriate and flagging the call to a clinician. It never diagnoses.
Can it handle insurance patients?
Yes. It captures insurer, membership and authorisation details, and confirms the self-pay fee for private patients.
Does it work with our clinic software?
Google Calendar, Outlook and most online booking systems today. Tell us what you use on the demo call and we'll confirm.
Is patient data secure?
Yes — UK GDPR, with a data processing agreement on request.
Is there a contract?
No. Monthly rolling, cancel any time.
How quickly can I be live?
Most businesses are live within days of the discovery call.
No contract. First month guided by Nigel personally.
We're a young agency building our first case studies, so our first clients get the full service at founding-client rates — and we'll ask for your review only once we've earned it.
Never make a patient in pain wait for a callback.
Let WebFlux AI answer instantly, book the assessment and take the insurance details — while you keep your hands on the patient in front of you.
Free demo • No obligation • No contracts • UK-based